[#FMNG-22] Posting Form results in IE error consistently, FF occasionally

Confluence Extension: Form Mail NG

Posting Form results in IE error consistently, FF occasionally

Created: 05/Sep/07 10:27 PM Updated: 28/Jan/08 09:22 AM

Component/s:

None

Affects Version/s:

None

Fix Version/s:

1.1

Time Tracking:

Not Specified

File Attachments:

form-mail-FMNG-22.js (10 kb)

Image Attachments:

1. IE error dialog.PNG
(5 kb)

Environment:

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IE 6.0.2900.2180.xpsp_sp2_gdr.070227-2254CO,
Firefox 1.5.0.4,

System Information
System Date Wednesday, 05 Sep 2007
System Time 16:17:47
System Favourite Colour Myrtle
Java Version 1.5.0
Java Vendor IBM Corporation
JVM Version 1.0
JVM Vendor Sun Microsystems Inc.
JVM Implementation Version 2.3
Java Runtime Java(TM) 2 Runtime Environment, Standard Edition
Java VM IBM J9 VM
User Name root
User Timezone America/Chicago
Operating System AIX 5.3
OS Architecture ppc64
Filesystem Encoding UTF-8

Java VM Memory Statistics
Total Memory 1261 MB
Free Memory 179 MB
Used Memory 1082 MB
Memory Graph
[Used Memory (86 %)] [Free Memory (14 %)]
14 % Free

Runtime Information
Database Dialect net.sf.hibernate.dialect.Oracle9Dialect
Database Connection URL java:comp/env/jdbc/confluence
Database Driver Name N/A
Database Driver Version N/A
Application Server Apache Tomcat/5.5.23
Servlet Version 2.4
Confluence Home /data/confluence
Uptime 1 day, 8 hours, 43 minutes, 45 seconds
Confluence Version 2.5.4
Build Number 809

Description

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With IE, the message is sent, but no success message displays and an error dialog comes up. Afterward, the browser refuses to open the page, giving a dialog which yields to a "Cannot find server" screen. No log messages.

Firefox eventually does something similar, but it's hard to track, though Firebug did give some clues to it. I will add those when I can make it malfunction again.

All

Comments

Work Log

Change History

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brian thomas - 05/Sep/07 10:29 PM

This appears similar to ~~FMNG-15~~ in some respects, but not entirely.

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Laura Kolker - 20/Sep/07 09:12 PM

I ran into a similar problem with a client.
Form Mail NG 1.0.2 with confluence 2.5.6. They were using IE 6, and while the email would get sent, they'd get an ugly popup error message and the success message would not display.

I figured out a work-around, so I thought I would let you know about it in case you might find it useful.

The reference article I ran into was:
http://domscripting.com/blog/display/99

The short story is that apparently IE doesn't always treat innerHTML changes for a form element correctly.
The quick fix being to clear out that element's innerHTML, create a new div, change that's div inner html, and then append it as a child to the original form element.

I will attach the modified form-mail.js that I have working.

Cheers,
Laura

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Laura Kolker - 20/Sep/07 09:16 PM

Attached form-mail-~~FMNG-22~~.js

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Andrei Smolko - 02/Nov/07 01:18 AM

Yeah, we have the same probem. The error message on IE 6 and works on FF. So far I tried only very primitive use (just one tezt area for the body, nothing fancy)
It is a great plugin, and we would like to have it working

Our corporate standard is IE6, so we cannot really use this plugin.

As for the fix, how can I apply it without having to rebuild the plugin?

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Haakon Bryhni - 17/Jan/08 11:38 PM

I confirm the exact same issue and error message.

In Opera, I get a strange white field messing up with menu keys and not fully working.

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Dan Hardiker - 28/Jan/08 09:19 AM - edited

I fixed this by instead wrapping the form in a div, and doing innerHTML on the parent div instead.

This is fixed in 1.1.